In the past, getting content into Disguise Designer was a crucial part of any show's workflow, but users had to rely on multiple third-party tools that didn't fully understand the disguise ecosystem or offer an integrated workflow. By developing the Content Management workflow, we streamlined file copying between remote sources and disguise servers and introduced integrated tooling for transcoding and processing files into suitable formats. As a result, we delivered an efficient, unified, and rapid workflow for managing content files, synchronizing them between disguise servers, and eliminating the need for third-party tools, ultimately enabling operators to focus solely on getting the right files into their show for seamless playback.
Over the course of two years, I worked as a UX designer on a transformative project aimed at streamlining content management in the disguise ecosystem. In this role, I performed a range of tasks, from user research to workflow documentation, and produced UI designs for various screens. I collaborated closely with a cross-functional team of designers and developers to ensure seamless integration of user feedback and on-site design input. Together, we successfully redesigned an embedded file management tool within the disguise production suite, leading to an improved, integrated, and efficient workflow for managing content files and synchronizing them between disguise servers. However, the product ultimately did not get implemented due to a shift in the company's direction towards cloud-based content management. Despite this change, the designs and insights gained from our work significantly influenced the development of Disguise's Cloud Suite product, showcasing the lasting impact of our collaborative efforts.
Jim Knox 2023