Cloud Suite was an engaging collaborative project that brought together the Disguise Cloud and CX & Design teams. By joining forces, we reached notable milestones such as refining license authorization, redesigning the onboarding process, upgrading the marketing site, developing a user-friendly dashboard, and incorporating welcome tours for newly launched products. These enhancements significantly enriched the user experience, making it more intuitive and captivating for our customers.
As a UX designer with experience in both UX research and design, I played a key role in the Cloud project. My approach involved collaborating with cross-functional teams to deliver results that added value to the product and improved the user experience.
To gather insights and identify pain points, I conducted UX interviews and qualitative analysis. This allowed me to craft user flow diagrams and wireframes that effectively addressed a multitude of problems, ensuring that the end product was both functional and intuitive. Additionally, I worked closely with UI designers to enhance the visual language of our products and create a more cohesive and seamless user experience.
My contributions to the Cloud project demonstrate my ability to collaborate with cross-functional teams and deliver results that improve the user experience.
Jim Knox 2023